From the initial purchase of the module, the usage fee of the mobile network “NB IoT” is included in the sales price for 3 years.
An innovation of the mobile standard ‘NB IoT’ is the so-called ‘lifetimfee’, which can be included in the product. The ‘lifetimfee’ is a one-time fee which we have already paid in advance to the network provider for the mobile network use of the module and which is already included in the purchase price of the CyLock module. The customer does not have to worry about anything anymore and can use the module directly.
With previous tracking solutions, the customer often has to buy a mobile data card in order to use the services of the tracker. On the one hand, this “dilutes” the actual total costs (purchase price module + data tariff) and is inconvenient, as the customer has to take care of it.
What happens after 3 years?
After the ‘lifetime’ has expired, the App will inform you in advance that your mobile network usage is about to expire.
We will then also inform you about the possibility of an extension. By paying a small surcharge we can then “buy” a corresponding term extension from the mobile provider.
3 years were initial chosen, as this is the time when the bicycle still represents an “insurable” value.
If an extension is not desired, the module is no longer functional after the 3 years have elapsed – in particular the functions running via mobile network such as alarm, bike finder or tracking no longer work.
What must be consider when transferring the module to a third party permanently (e.g. in case of sale)?
After a transfer of the module, the new user can of course only use the remaining time, the “included mobile network usage time” (lifetime) at first purchase.
For the remaining time, the time from the initial activation of the module with the App until the transmission of the module must be deducted (= expired time of use). Even then the App will inform you about the expiry of the ‘liftime’ and the optional extension possibility.